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Information We Collect

When you use our services or visit our website, we may collect the following types of information:

Contact information including name, email address, and delivery address
Service preferences and order history
Payment information processed through secure third-party providers
Website usage data including pages visited and time spent
Communication records between you and our team

How We Use Your Information

We use the collected information for the following purposes:

To fulfill service requests and process orders
To communicate about your projects and respond to inquiries
To improve our services and website functionality
To send relevant updates about seasonal offerings to subscribers who have opted in
To maintain records for business and legal purposes

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in these circumstances:

With service providers who assist in order fulfillment and delivery
With payment processors to complete transactions securely
When required by law or to protect our legal rights
With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and restricted access to personal information.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for accounting and legal purposes for up to seven years.

Your Rights

Under applicable data protection laws, you have the following rights:

Access to your personal data we hold
Correction of inaccurate or incomplete information
Deletion of your personal data in certain circumstances
Restriction of processing your data
Data portability to transfer your information to another service
Objection to certain types of processing
Withdrawal of consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings or our cookie consent banner. For detailed information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or via email to registered users. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Blomsterstudion
Västerlånggatan 47
111 29 Stockholm
Sweden
Email: [email protected]